Snapdeal.com is a website which features best deals in your city offering discount upto 90% on the stuff like Dining ,Travel, Entertainment, Holidays, Spa, Health care, and not to miss shopping ïŠ and lot moreâ€¦â€¦
You can see the video below to have more information about the website:
Recently I purchased two vouchers which were offered services like Manicure, Head Massage, haircut and Gold Facial for just Rs 400 from SRIDEVI GROUP OF PARLOURS.
While purchasing these coupons I had to make a payment of Rs 100 through card online or from snapdeal and the rest of the amount was supposed to be paid to the merchant directly.Expiry of the coupons was after 1 month from the date of purchase.
You need to take the printout of the coupon to the merchant or can give the coupon number to them. Fixing prior appointment was mandatory. You will get the address and other details of the merchant through snapdeal itself.
Now coming to my experience.After purchasing I took appointment from the parlour on 6th of FEB at 04:00PM. My appointment was confirmed by a person who told me that their assistants will take care of me for all the services in my coupon.
I was at their venue exactly by 04:00 but the ladies there had no clue about my fixed appointment. Also it was not at all a professional parlour . There were no customers present when I reached there and the Parlour lady was very busy getting her pedicure done with the help of other assistants who didnâ€™t even bother to ask me for any assistance and she simply greeted me for the sake of it.
I asked the assistants about the services which I can avail from coupon but things were made worse for me they when said ” madam manicure will be done only till palms that too without nail polish and for hair cut we can give U or V cut only and we will not be able to give head wash after head massage. After this I had no guts to ask about the facial thing after listening to all this. I just walked away from the place and complained about them to the snapdeal customer care who assured me of giving my money back.
But I was not interested in the money as I think they were really unprofessional with me. They were suppose to mention the complete details about the services provided by the merchant in a particular package. According to snap deal they have mentioned all the details given by the merchant but the parlor informed me that they have mentioned hair trimming not hair cut in the package (great confusion here)â€¦aaaaaaaaaahhhhhhhhhhhhhhh. It was a horrible weekend for me.
So from now onwards I have decided its better to call up the merchant also to know in detail about the packages they are offering through snapdeal.
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