Brandmile.com is one site which has been put lot many times in our sale alert.No doubt they do come with some good brands and products.Before shopping from them I was being told that the company is dependant on the third party for their products therefore take months in delivering the product.I don’t mind waiting for my order if they offer me what they show and pricing is right.
First time I ordered a cushion cover and few other thing which was delivered after a month long wait.Quality of the cushion was good but to my surprise the zip was broken.I didn’t bothered to get back to them instead got it repaired thinking it might be one of the case.
Second time I ordered Lock & Lock products which took them almost one and half month or even two months in delivery(I don’t remember the exact time now) and when I opened one of the tiffen box was broken.I really got pissed but as I had made a huge order (3-4k ) of which had some 10-12 lock and lock boxes . Still! I took that lightly too and decided that I will be carefull next time.
Before placing Lock and lock order I had made below order also which I completely forget about.I shop from so many sites every now and then that it completely skipped from my mind.One day I receieved my pendant and brooch and then I realised that I had placed an order from them.
They had charged me shipping for it and told me that part of my order which was M&S Coconut milk costing INR 600 will be delievered after wards and no extra shipping will be charged.You can see below that I placed my order on 17th December 2011 and it got delievered after my third order that too in parts and I am still waiting for my body lotion delievery.
I have mailed them thrice and havent’ received even a single response from them about it.Also, I called customer care number of time where half of the time they don’t pick the call and when one person by mistake did assured me that he is going to give me a print out.Print Out ? What print out .I thought they will credit the money to my brandmile account which has never happened till date(I called them two -three weeks back.)I again mailed them and still there is no response.
I feel cheated and duped because every time I have placed an order from them there was some or the other problem in the order.The pendant which is shown in the picture on the site is not the same what is sent to me and what more they don’t even complete the order for months and sometime just skip sending the order.
After three months of wait I have lost hope and I am not going to mail or call them again but surely Brandmile.com will never be recommended by Wise She to any of its reader.It’s the worst site experience I ever had with any of the online site of India.