I woke up with many mails from Wise She readers sharing news of Body Shop in one of the Mumbai Newspaper which is as follows.
The Body Shop — an international cosmetics retailer that pridesitself on selling products made from fresh, natural ingredients — has been accused of doing something rather stale. The Food and Drug Administration (FDA) said on Thursday that the company’s store in Ghatkopar had extended expiry dates of several products by one year, from 2013 to 2014.
FDA inspectors seized products worth Rs 1.2 lakh from the store, in R City Mall, after a preliminary inquiry revealed that their labels (mentioning dates of manufacture, import and expiry) had been changed.
Confirming the seizure, FDA Joint Commissioner K B Shende told Mirror that a further investigation would be carried out and an offence would be registered in a court. “Changing the expirationdateofanyproductisanoffence, and we will take action against those responsible,” he said.
The Body Shop India, however, said that all its products had been tested and were of the highest quality. “We do not sell expired products. There are specific labelling requirements for these products, and we are cooperating with FDA to ensure compliance,” it said in a statement.
The Body Shop was founded by late British environment and human rights activist Dame Anita Roddick in 1976. It started with a small store in Brighton, England, selling only 25 products. Now in 61 countries, the company places great emphasis on creating products from natural ingredients, which are ‘ethically sourced’.
Thursday’s action against the Ghatkopar outlet followed a complaint made by a customer to FDA.“All the products have a label which states the dates of manufacture, import and expiry,apart from the names of manufacturer and importer and the price. In this case, we found that the stickers were changed to extend the expiration date,” said an official.
He added: “For instance, the label one of the products stated its expiry date as June 2014. However, a partly torn label below it mentioned the date as August 2013.”
According to another official, stores can change stickers on their goods to reflect new prices, following higher production costs. “In this case, instead of changing the prices, all other details were also changed,” he said.
Earlier this year, FDA sent samples from the store for testing to Drug Control Laboratory in Bandra. None of the samples were found to be substandard, which prompted authorities to investigate the possibility of labeltampering.